NTELOS Partners With Amentra To Enhance Its Growing Customer Base
Richmond, Virginia, January 15, 2004 - Amentra, Inc., a business and technology consulting firm specializing in delivering improved business results through best in class business analysis, process, and enterprise technology solutions, has been selected to partner with NTELOS Inc. Amentra was selected to assist NTELOS in streamlining its wireline and wireless selling and provisioning processes to better service its customers. By utilizing its proven enterprise methodologies to business process analysis and re-engineering, systems architecture, design, and development along with its signature mentoring, Amentra will assist NTELOS in its efforts to maximize efficiencies within its business in order to streamline and automate its processes. Amentra is providing technical and mentoring services to allow NTELOS to leverage the Microsoft .NET platform for business process automation as well as best of breed enterprise data warehouse implementation for its business intelligence needs. Amentra's efforts will lead to the implementation of an integrated sales and service portal that will enable customers and internal employees with the flexibility to self-service many account related items without needing to speak with a customer service representative or other NTELOS representatives. The partnership with Amentra will also allow NTELOS to better analyze its overall standing in the marketplace and market strategies by bringing a best of breed enterprise data warehouse to fruition.
"Amentra has consistently utilized its project delivery staff and solutions methodologies to directly address some of our most critical strategic initiatives while allowing internal staff to partner in completing projects on time and within budget," said Duane Breeden, VP of Information Technology for NTELOS. "Amentra's leadership is noticeably involved with their project staff and partner to solve a wide variety of issues before they lead to unnecessary project delays. I am most impressed with the breadth of skills that are available far beyond our initial project engagement that has led to a well coordinated and consistent project delivery."
We have been extremely pleased with the mutual successes that our partnership with NTELOS has brought to both organizations and look forward to further assisting NTELOS in its effort to provide real value added services to its growing customer base through improved business processes and the use of best in class technology, said Matt Ernst, Managing Partner of Amentra. This partnership allows NTELOS to leverage Amentra's Telecommunications industry experience in designing and building best in class, integrated customer relations management systems.
About NTELOS Inc.
NTELOS Inc. is a leading digital wireless PCS provider in the Mid-Atlantic region, coupling wireless services with an integrated communications strategy that also includes local telephone services, Internet and high-speed data access. With over $500 million in assets, including an extensive fiber optic network and a PCS license area covering more than 11 million people, NTELOS is poised to bring the next generation of communications services to the region. Voice, data, messaging and information services are delivered to the customer in a way that allows for movement, flexibility and personalization. For more information about NTELOS, visit www.ntelos.com.
About Amentra, Inc.
Amentra, Inc. offers a distinctively different approach to business and IT consulting. By helping clients deploy mission critical business systems through a formal, experience proven mentoring and software development program, Amentra has earned industry accolades for combining two areas that have historically been separate service offerings into a single solution: deliverable-based project solutions integrated with IT Mentoring. Amentra specializes in expertise in retail, insurance, healthcare, pharmaceutical, telecommunications, finance, and government. Headquartered in Richmond, Virginia, Amentra also has regional offices in Washington, DC, Charlotte, NC. Current expansion includes Philadelphia, PA and Tampa, FL. Amentra's web address is http://www.amentra.com.
For more information, contact us.
NTELOS Inc. Contact:
Duane Breeden
NTELOS Inc.
540-946-3500
###
