Business Process Management

Business Process Management driving business agility with measurable results

Operational efficiency has become increasingly important for organizations seeking to maintain a competitive advantage in the marketplace. Business Process Management extends beyond process modeling and automation and encompasses all activities that promote continuous improvement. Businesses must develop the organizational capabilities to enable real-time business process monitoring, change management and continuous business process optimization to be competitive in today's dynamic business environment. BPM allows organizations to meet the speed and accuracy demanded by their customer base. Amentra provides clients with a business and technical solution for improving inefficiencies spanning across design, execution and monitoring of business processes. By utilizing Amentra's unique mentoring approach, our clients' staff will be trained in all aspects of BPM.

BPM Methodology

Amentra's Business Process Management methodology is based upon the standard Amentra service delivery model. BPM is not a one-size-fits-all approach. It is a management discipline designed to help organizations close the gap between strategic vision and operational execution. To drive the best results, based on the organization's characteristics, Amentra leverages industry standards while remaining technology-agnostic. Amentra's unique approach focuses on analyzing the goals of the BPM program, client industry, BPM Maturity Rating, level of mentoring and scope of the project. This approach allows Amentra to implement a BPM program and framework that cater to the four primary organizational dimensions: People, Process, Technology and Data.

Amentra implements BPM programs to facilitate continuous improvement with a focus on the creation and strengthening of operational efficiencies. Enabled by the gathering and central storage of business process information and data, the methodology emphasizes knowledge retention and collaboration. By elevating relevant business process information and data, the client organization's staff has the ability to view relevant information and collaborate on the business processes. Amentra defines 'business processes' as activities that should be managed to do more with less (Productivity), elevate information transparency (Visibility) and respond to change (Agility). In order to facilitate business process optimization, the methodology emphasizes the importance of visible results and scoring methods.

Amentra's BPM Maturity Model

The Amentra BPM Maturity Model measures organizational BPM capabilities based upon themes of well-known and established BPM best practices and Amentra's BPM implementation experience. Amentra has developed the maturity model as the standard method for measuring BPM programs as applied to four fundamental organizational dimensions: People, Process, Technology and Data. The BPM Maturity Model depicts five distinct organizational stages achieved during enterprise BPM maturation. Organizational capabilities are analyzed across the four core dimensions to determine the client's current stage of BPM maturity. This analysis provides the organization with a clear understanding of the challenges it faces and allows them to set goals regarding the level of maturity they must reach to meet their organizational objectives. Once the present stage of organizational BPM maturity is well defined and goals have been elaborated, Amentra develops a BPM maturity roadmap that outlines the steps required to reach the organization's desired maturity level. Amentra's BPM Maturity Model generates executive-level BPM scorecards that illustrate the progression of organizational maturity as well as the impact of Amentra's Mentoring Model. Implemented in Fortune 500 organizations and government agencies, the Amentra BPM Maturity Model is actively tracking the ability to realize continuous business process improvement while laying a roadmap to enhance the organizational capabilities needed to meet the demands of a dynamic marketplace.

Services include:

BPM Maturity Assessment
BPM Platform/Tool Assessment
Business Process Definition and Modeling
Business Process Analysis, Simulation and Optimization
Continuous Improvement Metric Planning
Business Rules Implementation
Service Oriented Architecture Alignment
Enterprise Architecture Alignment
Business Process Automation
Business Activity Monitoring and Reporting
BPM Governance and Change Management

BPMS Platforms

Adobe
Appian
BEA Systems
Global 360
IBM
Intalio
JBoss
Lombardi
MetaStorm
Oracle
Pegasystems
Savvion
Software AG
TIBCO